Professional Certificate in Quality Control & Quality Assurance

The Professional Certificate in Quality Control & Quality Assurance is designed to provide
participants with practical knowledge and industry-relevant skills in Quality Management
Systems (QMS), Quality Control and Quality Assurance

1. Upon completion of the program, participants will be able to:

1. •  Understand the fundamentals and principles of Quality Management Systems.
     • Develop a strong understanding of ISO 9001:2015 requirements and their practical
     application.
     • Understand the 2024 Climate Action Amendment and its impact on Quality
     Management Systems.
     • Gain awareness of the transition towards ISO 9001:2026 and emerging quality
     requirements.
     • Apply risk-based thinking and the process approach in organizational operations.
     • Understand QMS documentation, implementation and continual improvement
     practices.
     • Conduct and participate in internal quality audits using practical auditing techniques.
     • Identify nonconformities and contribute to corrective and preventive improvement
     actions.
     • Apply inspection, testing and process-quality techniques in workplace environments.
     • Analyze real-world quality problems through case studies and practical projects.
     • Develop a continual improvement mindset using the Plan-Do-Check-Act (PDCA)
     approach.
     • Understand quality requirements across manufacturing, FMCG & retail, services & IT,
     and food-related industries.

After successfully completing the course, participants will be better prepared to:

1. • Support the implementation and maintenance of Quality Management Systems.
     • Assist organizations in meeting applicable ISO 9001 requirements.
     • Identify quality gaps, process weaknesses and areas for improvement.
     • Support internal audit and compliance activities.
     • Prepare and maintain basic QMS documentation and records.
     • Monitor quality processes and assist in corrective action activities.
     • Contribute to quality assurance and quality control functions.
     Apply quality concepts to real workplace situations.
     • Communicate quality-related findings and recommendations effectively.
     • Build a foundation for pursuing professional roles in Quality Assurance, Quality Control,
     Compliance and Internal Auditingce.

The skills gained through this program can support career opportunities such as:

1. • QA / QC Assistant
     • Quality Control Officer
     • Quality Assurance Assistant
     • QC Inspector
     • Internal Audit Assistant
     • Compliance Assistant
     • Production Quality Assistant
     • Food QA / QC Assistant
     • Quality Executive

The training is applicable across multiple sectors, including:

• • • The training is applicable across multiple sectors, including:
      Manufacturing | FMCG & Retail | Services & IT | Food Industry
      The program combines ISO-aligned concepts with practical learning, case studies and projects
      to help participants translate quality-management knowledge into workplace skills.